When I first saw Yuvraj Singh in Bandra Gold's gym in Mumbai, around 2010, he was in poor form and sadly, a little pot-bellied. He was out of favour and "hope" was not in the air. Anyhow, nobody paid much attention, and after some time, he was not seen in the gym...
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Politeness vs Intent: The Truth About Workplace Behavior
On transitioning to the corporate world from the rough and tumble of policing, I imagined that it would be very nice working here since people were so polite and formal. In policing, people can be quite blunt and rough. Shouting at subordinates was not unheard of, and...
Why Everything Seems Easy Until You Actually Do It
When I was a cop, everybody else told us how to manage the city traffic better. Now that I am an entrepreneur, VCs seem to know exactly how entrepreneurs should scale their businesses. 😊 And lest it sound accusatory, let me confess this -- when I was an investor, I...
The One Leadership Trait That Can Skyrocket Your Career
If you assign a task to my colleague Saranya, there is one thing you will never hear from her: "It was not my fault." She takes such complete ownership that she will either get it done or get back to you if there is an insurmountable obstacle. In contrast, in my...
How to Handle Multiple Urgent Tasks Effectively
In my first job (in the Civil Services), virtually every task marked for my personal attention was 'urgent.' And then, the next task would also be, unsurprisingly, urgent. Some days, I got so fed up that having a law and order problem almost came as a relief -- at...
Why We Remember Challenges More Than Comfort in Life
Whenever I ask people about the best time in their lives, they rarely reminisce about fun stuff (e.g., exotic vacations). More often, I find people reminiscing about the times when they immersed themselves into a hard challenge. For some, it might be preparing for...
The Truth About Focus and Productivity
How many people ACTUALLY work 9 to 5? And when I say work, I mean: 1. Working on something you deliberately prioritised (not playing email ping-pong). 2. While working, staying reasonably focused -- not stealing a glance at email, Slack, or WhatsApp every few minutes....
The Price of Dreams: Fear, Risk, and the Life We Don’t Live
Earlier this week, a retired civil servant (IAS officer) dropped in at our house. And during our conversation, she said that on many, many occasions, she had the urge to quit the Civil Services and explore the world outside. But she could never gather the courage to...
The Real Cost of Hostile Business Environments
Sensing an opportunity created by Karnataka's self-goal (the proposed reservation for locals), Kerala's Industries minister lost no time in inviting businesses to move to Kerala. And it was a truly heartening to hear that but here is a backstory. 25 years ago, when I...
Why Great Leaders Know When to Stay Out of the Way
A friend, who used to be a partner at McKinsey, occasionally conducts a training exercise for team effectiveness in which one person has to perform a complicated physical task blindfolded. Everybody else on the team is given some role (e.g., advising the "doer"). And...
How Framing Shapes Our Happiness and Decisions
I was once listening to a meditation audiobook by Joseph Goldstein, in which he recounted the story of a guy who had moved into a new house where he could hear beautiful bird sounds coming from the basement. And it pleased him no end. But later, he realized that the...
Why Company Values Often Fail
During my MBA, an investment bank was visiting the campus for a pre-placement talk. After the talk, students were mobbing the visiting bankers, trying to impress them with earnest-sounding questions. So one of them asked, "What makes your bank different?" The guy...
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