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Why Continuous Improvement Beats Market Leadership
Around 2006, Steve Ballmer, the then CEO of Microsoft, came to Wharton for a talk. After he finished his talk, a student asked why Microsoft was not as innovative as Apple (or something to that effect). Ballmer said that Microsoft was a 95% market...
Recent Posts
How the “Urgent” Culture Is Killing Productivity
In my consulting days, we saved a client a few million dollars with a simple recommendation. This company was spending $10 million plus on postal...
Can Generalists Thrive in a Specialized World?
Can generalists thrive in this new world order? To answer this, let me go back to the McKinsey I saw a decade and a half ago, which was full of...
Measuring Knowledge Work in Hours
Since the who's who of the corporate world is singing praises about hard work, I want to put on record that I agree with them 100%. But the problem...
Why Intelligence Without Accountability Is Dangerous
One of my IIT professors had a stellar academic reputation. But after he quit/retired, he abandoned academic rigour and started making random...
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Why Comparing Career Choices Is a Dead End
During my MBA, a college friend visited us in Philadelphia. And during our conversation, I asked him about his career plans. But he had no 'plans' -- he was happy with his life, and I couldn't understand how that was possible! After an IIT degree...
The Myth of the Top of the Hierarchy
I once met a mega business leader in his office in Mumbai. And on the office wall, there was a photo of the Indian PM with another head of state, behind whom he was standing quite deferentially. I am sure, when this business leader's direct reports...
How Seniority Can Hide Incompetence
I once knew a guy who had spent decades in investment banking and had climbed up the hierarchy but he was clueless about finance and deal-making. I often wondered how he got there. My guess is that in many organizations, if you don't antagonize the...
Are Meetings Hiding Your Insecurities?
Why do we spend so much time in meetings, even when it's a horrendous waste of our time and talent? One might say, "What choice do I have?" Who wants to ruffle feathers by declining or pushing back on meeting invites? That's partly true. But...