In my previous EdTech startup, ConceptOwl, I found one day that new videos were not showing up on our app even though we were recording dozens of them every week. Why? Manpower problem. We had too many people! I found that there were too many steps in...
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Breaking the Stigma Around Mental Health and Psychiatric Treatment
Maharashtra politicians were calling each other names by saying things like, "XYZ might need to consult a psychiatrist." Another quipped, "You need to be treated in a mental hospital." Having to consult a psychiatrist has now become an insult. Any wonder that so much...
Why Mastering the Basics Beats Complexity Every Time
My friend Vinod Thomas once told me a story of three bullets. When he was going through Indian Police Service training, his class was exposed to a lot of firearms training but many were still mediocre shooters. Then they were sent to Punjab Police Academy in Phillaur...
The Lasting Impact of Kind Leadership on Your Team
About a decade ago, I moved back to Trivandrum, where I once served in the police force. And off and on, I run into policemen who had served under me. Almost all the time, I find that the policemen remember their interactions with me very fondly, even when I don't...
Surprising Leadership Lesson from a Young Manager
When I was 35, I got assigned to a project at McKinsey where my manager was a 28-year-old. He did not have an MBA and had joined straight after undergrad (from Princeton). I was worried that he would be immature and we may have a difficult relationship. Instead, he...
Why Meaningful Work Matters More Than Comfort
Can you guess what terrifies Indian civil servants the most? Getting a posting with no work to do. And sadly, a lot of these positions do exist. But why would people want to work more for the same salary? Partly, it could be the sense of importance and 'power' that...
Why Life Is Not a Zero-Sum Game
I was once talking to a public market investor who seemed very hesitant to reveal the stocks he had invested in, as if he was holding some trade secret or I could somehow derail his investments. On the other hand, Rakesh Jhunjhunwala used to reportedly ask people to...
Don’t Let One Critic Stop You from Playing the Game
You give a talk and the auditorium claps, but one guy boos you loudly. Or you write a LinkedIn post and get 99 positive comments, but one guy calls you scum. Will you feel 99% positive, and 1% negative? No. You will be 100% infuriated -- that one negative incident...
Why Nobody Tells the Truth About Their Jobs
One of the culture shocks I got on joining the corporate world (on transitioning from government) was that nobody tells you the truth about their jobs -- especially in the US. During my MBA, whenever I asked anyone about their jobs or summer internships, they would...
The Power of Youthful Ignorance: Why Naivety Sometimes Wins
Fresh out of college, in my very first job, I picked up a fight with a powerful figure in Kerala over a very small matter. Clearly, I had little idea about how the world worked. But at least I was fighting for a principle. And I escaped unscathed because they probably...
A Lesson in Slowing Down to Move Faster
Early in my career, someone told me this cliched, oft-repeated story -- apologies, if you have heard it before. A guy was one day frantically running with his bicycle. Seeing his hurry, someone asked him, "Why don't you ride the bike instead?" He replied, "The bicycle...
Why Self-Leadership Matters More Than Ever
When we were kids, our parents told us what to do. But once you are in a job, there are no 'parents' there -- you have to parent yourself. Imagine that in your current job, there is nobody to tell you which project to work on, what to learn, or which client to reach...
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Rajan shares insights from his own life journey to help you build better habits in yours.