Whenever I take a flight, my mother becomes anxious and is on tenterhooks till the flight lands. For 20 years, I have been convincing her that flights are safe but to no avail. Her logic is that the survival rate of flights is negligible. Also, flying does intuitively...
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Why the Zero Inbox Philosophy Fails
If you follow the 'zero inbox' philosophy for email, I have some bad news for you. Zero inbox is great in theory but in practice, it fails. Here is why. When you go zero inbox, by replying to emails, you throw the ball back in someone else's court. So when you reply...
The Hidden Truth Behind Motivational Content Online
I was once recording a video talk for a TED-like online platform. When I was preparing the script, the organizer asked, "Can you insert some struggle in this part of the video? We want it to really motivate our audience!" I told him that I did not have any struggles...
Learned Helplessness: Why Good People Help Us Break Free
During my policing career, when interacting with very poor people, I would often notice an attitude of helplessness and resignation. Life had probably battered them so much that they felt that nothing they did mattered. Martin Seligman, a renowned psychologist, called...
How Elimination Reveals What Truly Matters
A partner at McKinsey once told me about a massive cost-cutting project at a company that used to operate very lavishly. For example, on every floor, this company had multiple large printers. Had you asked, the staff would have probably insisted that every printer was...
Why Deep Change Feels Invisible – Until It Transforms You
8 months after trying out another gym, I went back to my old gym recently. And I saw a familiar-looking guy, who used to be overweight and flabby. But now, he seemed quite fit -- most of his excess weight, including a prominent double chin, was totally gone! The...
Why True Confidence Comes from Hands-On Experience
When you first hold a rifle, shooting seems so easy -- just align the gun's foresight, backsight, and the target, and pull the trigger. But there is a challenge! Your eye is like a camera that can focus only at one distance at a time. So when you focus your eyes on...
There Is No Single Mold for Success
A few years ago, I was at IIT Kanpur to give a talk. And the speaker before me was a brilliant entrepreneur, who had built a billion-dollar company from scratch, AFTER his retirement. And while this gentleman was talking, the students started clapping -- not because...
How to Overcome Nervousness Through Exposure
Anyone can walk on a one-foot-wide path. But if it was a beam jutting out from a building's 100th floor, you would collapse before taking even one step. Why? In some sense, the task is exactly the same. But our peripheral vision can see the steep fall awaiting us. So...
The Power of Problem-Solving Under Pressure
During my consulting days, whenever we felt unclear about what to do next, my panic would start rising. And my instinct would always be to push harder and churn out a few more slides. But thankfully, we would pause, go to the whiteboard, and do a problem-solving...
How Morning Routines Shape Your Day
Many of us live by default -- not by choice. After waking up, we all default to some behaviors, e.g., hanging out with a cup of coffee, going to the gym, scrolling the phone, and so on. Some of these are helpful, some are toxic -- but they are very much there. Unless...
How to Stay Calm in a Crisis
The first time I fired a 9mm Browning pistol was at Mussoorie's Lal Bahadur Shastri Academy. The instructor lined up five of us, 10 yards from the target, and told us to shoot. After five carefully aimed shots, we excitedly went to check the target and found it...
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Rajan shares insights from his own life journey to help you build better habits in yours.