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Rethinking Instant Response Culture
Employees responding instantly to your Slack messages is a fantastic thing. Just as the Rolls Royce is a fantastic car. There is only one problem -- the cost. If not, would we not all be driving a Rolls Royce? What is the cost-to-company of...
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Freedom over fortune
You should envy Warren Buffett and the late Charlie Munger -- I certainly do. But not because of their billions. But because of how happy and joyful...
Embrace constraints
A McKinsey partner once told me about his niece who got a job offer as a management trainee from a world-leading healthcare company. This company...
The right kind of smartness in business
At the Berkshire Hathway annual meeting, (the late) Charlie Munger said, "We are not that smart but we kind of know the edge of our smartness. But a...
Why multitasking destroys focus
Years ago, I had a young colleague who would steal a glance under the table at his WhatsApp every minute or two. Today, that behavior has gone...
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Tools can’t replace competence
You (and I) are in danger. Right now, LinkedIn is flooded with tools, templates, and hacks, especially after chatGPT. And to be sure, many of these tools have great value. They will make you faster and more efficient. But we might assume that these...
The price of privilege
In some ways, King Charles is quite lucky -- he has unimaginable wealth, privilege, and status (for no fault of his). But would you or I want to be in his position? He has to spend much of his life doing meaningless ceremonial stuff. Having endured...
Complacency kills
During my summer internship recruiting at Wharton, there was only one consulting job interview I bombed. And it also happened to be the easiest one. Here is what happened. I was interviewing with a partner at Booz Allen Hamilton, a well-known...
Why jaw-drops don’t happen in consulting
After my MBA, when I joined consulting, I imagined that we would solve complex business problems, and finally, when we presented our solutions to the clients, their jaws would hit the floor. As it turned out, that jaw drop never happened. In fact,...