If you follow the 'zero inbox' philosophy for email, I have some bad news for you. Zero inbox is great in theory but in practice, it fails. Here is why. When you go zero inbox, by replying to emails, you throw the ball back in someone else's court. So when you reply...

I was once recording a video talk for a TED-like online platform. When I was preparing the script, the organizer asked, "Can you insert some struggle in this part of the video? We want it to really motivate our audience!" I told him that I did not have any struggles...

During my policing career, when interacting with very poor people, I would often notice an attitude of helplessness and resignation. Life had probably battered them so much that they felt that nothing they did mattered. Martin Seligman, a renowned psychologist, called...

A partner at McKinsey once told me about a massive cost-cutting project at a company that used to operate very lavishly. For example, on every floor, this company had multiple large printers. Had you asked, the staff would have probably insisted that every printer was...

8 months after trying out another gym, I went back to my old gym recently. And I saw a familiar-looking guy, who used to be overweight and flabby. But now, he seemed quite fit -- most of his excess weight, including a prominent double chin, was totally gone! The...

When you first hold a rifle, shooting seems so easy -- just align the gun's foresight, backsight, and the target, and pull the trigger. But there is a challenge! Your eye is like a camera that can focus only at one distance at a time. So when you focus your eyes on...

A few years ago, I was at IIT Kanpur to give a talk. And the speaker before me was a brilliant entrepreneur, who had built a billion-dollar company from scratch, AFTER his retirement. And while this gentleman was talking, the students started clapping -- not because...

Anyone can walk on a one-foot-wide path. But if it was a beam jutting out from a building's 100th floor, you would collapse before taking even one step. Why? In some sense, the task is exactly the same. But our peripheral vision can see the steep fall awaiting us. So...

During my consulting days, whenever we felt unclear about what to do next, my panic would start rising. And my instinct would always be to push harder and churn out a few more slides. But thankfully, we would pause, go to the whiteboard, and do a problem-solving...

Many of us live by default -- not by choice. After waking up, we all default to some behaviors, e.g., hanging out with a cup of coffee, going to the gym, scrolling the phone, and so on. Some of these are helpful, some are toxic -- but they are very much there. Unless...

The first time I fired a 9mm Browning pistol was at Mussoorie's Lal Bahadur Shastri Academy. The instructor lined up five of us, 10 yards from the target, and told us to shoot. After five carefully aimed shots, we excitedly went to check the target and found it...

I came across a video of the Indian Army special forces training, in which the soldiers have to run 100 km, with a 17 kg load. I thought it was borderline impossible but their trainer had a different take on it. In the video, the trainer says, "If we give them a...

When I launched my first startup, on the way to my rented office in Mumbai's Bandra, I would see a house where two retired-looking men would be sitting, listening to vintage Goanese and English songs. Their faces had no joy, no expression. All they had to look forward...

The most effective tool for learning is also the most overlooked -- taking notes. We often assume that we should take notes so we can refer to them later. That is NOT the best reason, especially in today's age when ChatGPT can summarize things and digital resources...

During my MBA program, I became a student consultant for local businesses in Pennsylvania, as part of a University-run initiative. And like most of my fellow student consultants, I was pretty useless. Here is why. The program implicitly assumed that if you throw a...