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Bird by Bird

When you are overwhelmed, what do you do? Read this quote from Anne Lamott's book 'Bird by Bird.' "Thirty years ago my older brother, who was ten years old at the time, was trying to get a report on birds written that he'd had three months to...

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Improving systems from the inside out

During my stint with the Indian Police Service, a top police official once said this to me with immense pride: 'I only travel to countries where I am not frisked at the airport. I go to Dubai because I am not frisked, but I won't go to the US or...

The Power of Social Contagion

A few years ago, I was attending a dreadfully boring conference, where we were listlessly sitting around a table. During a break, out of sheer boredom, I picked up a bottle of water to drink. As soon as I did that, 2-3 other people on the table...

Fix your day

Two years ago, one evening, a team member called me and said, “Today, we are going to work the whole night.” He was leading a team of 5-6 people and intended to work overnight to fix a problem. Here was the problem: Our startup had created...

Aim before you shoot

Once a renowned fund manager told me that for two years, he made no investments at all. The US markets were overpriced and good deals were hard to come by. For those two years, every day, he would dress up in the morning and go to office. He would...

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