Rajan’s Linkedin posts

Staying Calm Under Pressure

My best managers -- be it in the Indian Police Service or at McKinsey -- were not the charismatic ones with swagger or bravado. Instead their biggest quality was this: In a crisis, when things became rough, they remained calm -- no freaking out, no rude behavior, no...

Why Public Safety Should Matter as Much as VIP Safety

It was very hard and painful to see the photo of a poor taxi driver crushed in the Delhi Airport canopy collapse. And without facts, I won't speculate on whose fault it was, and how far up the responsibility should go. But one thing I will tell you -- if a major VIP...

You Don’t Need 10 Hours of Productivity, just 2 hours of deepfocus

You cannot be 100% focused, 100% productive, all day long. In fact, don't even try -- it is a guarantee for self-inflicted agony. Life ebbs and flows. There are good days and bad days. Even within a day, our mood and energy go up and down. But here is the good news:...

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Make New Mistakes, Not Old Ones

In my previous job, a team member was making an investment proposal that my boss thought was quite disastrous. So my boss said, "Why do you want to make the same mistake we made last time? There are so many mistakes one can make -- why don't you try something new?"...

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The Simplest Way to Disarm an Angry Person

The next time someone is angry and you want to disarm them, just listen to them. They should know that you are genuinely listening, without being condescending. You are listening to understand, not to come up with a retort or a response. When people are angry, 50% of...

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How Hurrying Blinds You

In the early days of India's e-commerce boom, in 2011, I was among 30-odd investors gathered around a renowned entrepreneur in Mumbai's Oberoi Hotel. With casual bravado, he said, "In the current market, if you are not growing 30% month-on-month, you are doing...

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The Hardest Test of Leadership

The best tonic for your mental health is having a kind boss. Even in the most high-profile assignments, when my bosses have been bad, I have hated the experience. And when I had good bosses, even mediocre work felt worthwhile. If you lead a team, being kind is one of...

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Why the Zero Inbox Philosophy Fails

If you follow the 'zero inbox' philosophy for email, I have some bad news for you. Zero inbox is great in theory but in practice, it fails. Here is why. When you go zero inbox, by replying to emails, you throw the ball back in someone else's court. So when you reply...

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How Elimination Reveals What Truly Matters

A partner at McKinsey once told me about a massive cost-cutting project at a company that used to operate very lavishly. For example, on every floor, this company had multiple large printers. Had you asked, the staff would have probably insisted that every printer was...

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There Is No Single Mold for Success

A few years ago, I was at IIT Kanpur to give a talk. And the speaker before me was a brilliant entrepreneur, who had built a billion-dollar company from scratch, AFTER his retirement. And while this gentleman was talking, the students started clapping -- not because...

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Rajan shares insights from his own life journey to help you build better habits in yours.