Guiding vs Letting Go

To be a good manager, you need to do two seemingly contradictory things: 1. Hand-hold people, guide them, and occasionally, even show them how to do their job. 2. Give people the freedom to do their job, without unnecessarily meddling or imposing your own ideas about...

Why Life Is Not a Zero-Sum Game

I was once talking to a public market investor who seemed very hesitant to reveal the stocks he had invested in, as if he was holding some trade secret or I could somehow derail his investments. On the other hand, Rakesh Jhunjhunwala used to reportedly ask people to...

Staying Calm Under Pressure

My best managers — be it in the Indian Police Service or at McKinsey — were not the charismatic ones with swagger or bravado. Instead their biggest quality was this: In a crisis, when things became rough, they remained calm — no freaking out, no rude...